SC Metal Clay RO SRL is the author of this website and benefits from all legal copyrights on the content (texts, images, logo, graphic elements, databases, etc.). Use without the written consent of Metal Clay RO SRL of any of the listed elements is punishable according to the laws in force. You agree not to use, copy, distribute the content of this website for commercial purposes.
Any attempt to modify the content of the website, or to make it difficult to upload it, as well as the attempt to access the personal data of another user, will be considered an attempt to defraud and all legal measures will be taken.


To buy products from the website you will have to accept the present terms and conditions, create an account and then order the desired product(s).

Once the order has been sent, you will receive an email to the last address in the user profile (which includes the confirmation of your order, the prices of the ordered products and the details regarding the delivery). Also, a representative will contact you by email as soon as possible for the final validation of the order.

In order to create the account, you agree to provide true, accurate, current and complete information about yourself, as specified. In the event that we consider that this obligation is not respected by you, we reserve the right to block your access, for a fixed or indefinite period, to the use of the service without any prior notification.


Payment for the order for the selected products on our website can be done by:

a) Payment by card (VISA / MASTERCARD / MAESTRO)

I. Pay online, in LEI, with the card Visa or MasterCard, in complete safety, through our partner I pay


You can make online payment with your personal card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code). No additional transaction fee is charged. Card data processing is done exclusively on servers Your card data is not accessible and will not be stored by EDA, being strictly necessary to authorize the transaction. The safety of your information is guaranteed by the fact, does not store the confidential data of your card, but sends it encrypted on a secure connection to the processor bank. This way the information is safe. You receive immediate payment confirmation, and the transaction is operated in a 3D-Secure environment, so your data is protected. These standards are the result of the efforts of international Visa and Mastercard organizations to minimize online fraud, protecting both cardholders and merchants who offer online payment.

If you choose this payment method, regardless of the currency you have in your account, the transactions are made in lei, at the exchange rate of your bank. But if you want to pay in euros, use the method specified below:

II. Pay online, in EURO, with the card Visa or MasterCard, in complete safety, through our partner: Stripe


For payments received from EU countries we offer the possibility to pay in EURO. Select the EURO currency, from the menu on the right of the web page, so all the prices in the store and in the exchange rate section will change into the EURO currency.

You can make online payment with your personal card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code). No additional transaction fee is charged. Card data processing is done exclusively on servers Stripe. Your card details are not accessible and will not be stored by the EDA, being strictly necessary in order to authorize the transaction. This way the information is safe. You receive immediate payment confirmation, and the transaction is operated in a 3D-Secure environment, so your data is protected. These standards are the result of the efforts of international Visa and Mastercard organizations to minimize online fraud, protecting both cardholders and merchants who offer online payment.

b) Through bank transfer

If you prefer to pay through your online banking system or with a payment order (PO) at your bank's counter, you will have the necessary data at the time of completing the order (company name, IBAN account, bank). As this payment method involves the manual validation of your order by checking the operations on our bank account, the order processing term will increase by 1-2 working days.

Please note that your bank may charge fees for transactions, so we advise you to check the terms and conditions of your account with the issuing bank.

The accounts where you can transfer directly are:

Account lei: RO82INGB0000999906445667, ING BANK

Euro account: RO98INGB0000999906804861, ING BANK (for payments in euro, please contact us at sales

Please notify us once you have made the payment!

c) Cash -backs

You can pay in cash to the courier who delivers your order, if this is your preference. Be prepared to have the exact amount available, as the courier does not always have the opportunity to offer rest.

Cash payments, at the company headquarters, are accepted only for legal persons!

Acquisition of courses that take place in STUDIO

To purchase/reserve a place at the STUDIO courses, payment will be made exclusively online, with a bank card or upon request (by phone) by Bank Transfer - the invoice is paid in advance by transferring the related amount to the company's account Metal Clay RO SRL.

The acquisition of the courses that take place in STUDIO will be done, respecting the following conditions:

Participation in our workshops is only confirmed after the full payment of the course has been made.

In case of cancellation, less than two days before the day of the course, 30% of the price paid, is not refundable. These 2 days offer the possibility of other students to participate in the course, students who have not found any vacancy.

After making the payment on the website, you will receive an email to confirm your course reservation.

In case the Workshop will be canceled or rescheduled by Metal Clay RO SRL, an operator will contact you to determine whether you want participation on the next valid date or a full refund.

Courses / Workshops hosted in our workshop by collaborating with other teachers may bring changes to the booking and reimbursement conditions, so only the conditions of the collaborating instructors will apply. These will be present in the course description!

Acquisition of ONLINE courses - video and written tutorials

Access to online courses can be done only by paying in full the displayed price, by card or by bank transfer. Once we have the payment confirmation, you will receive an email offering you access to the course.

To access the course, access the My Courses page, here you will be able to follow all the courses purchased, in progress or completed. The courses can be viewed as many times as you want, for 6 months, from the moment of purchase. If in the 6 months, you failed to view the courses, you can write to us to give you access.


Most of our courses involve the use of fire - butane or propane burners, chemicals and / or acids, paints, glass, electric grinding machines and heavy tools. Students must be dressed appropriately for this environment. We recommend that the shoes be closed, SANDALS, FLIP FLOPS ETC are not allowed in the workshop. Fully synthetic fabrics are flammable and should not be worn in the workshop, wide or flared sleeves, scarves, ruffled blouses or long collars are also a danger. Protective aprons are available in the Atelier to protect your clothes, but it is prudent to wear clothes that you do not have to worry about if you get dirty.

Some activities require you to wear goggles and / or masks. All health and safety regulations must be observed at all times. If you come improperly dressed, you will not be able to attend the course.

These rules are designed only for your safety and to protect you in the event of any unwanted incident.

DELIVERY - Conditions

The website offers you the possibility to send pending orders or pre-order. The pending order represents a reservation by you of the products that appear with pre-order status, products that are no longer in stock. Upon arrival of the ordered products, you will be contacted to reconfirm the delivery and payment method.

The delivery of the ordered products will be done in all cities in Romania, following the following conditions: after ordering on the site, you will be contacted by email by our operator to confirm the order. The delivery is made within 48 hours from the confirmation of the order by the operators ARTKIMIA. The term mentioned is indicative, it can be modified for reasons independent of our will. The products are delivered from Monday to Friday, with the exception of legal holidays, between 09,00:14,00 and XNUMX:XNUMX, according to the time interval you chose by completing the order form. The products will be delivered to the address indicated by you in the order. Our company cannot guarantee the availability in stock of all the products presented. The offer of the displayed products is valid within the limit of the available stock. Metal Clay RO SRL reserves the right to postpone the delivery dates, in the event that the ordered product or products are not available in stock at the time of receiving the order. In this situation, customers will be informed and consulted about maintaining or canceling the order. The lack of a notice from us and the expiration of the delivery term, gives you the right to refuse to take over the products at any time. If you are not found at the mentioned address, within the time interval established by mutual agreement, the courier will return once more, after reestablishing contact with you to establish a new delivery date. If, even a second time, you were not found at the mentioned dresser, within the interval established by mutual agreement with the courier, your order will be canceled and the product returned to the office.

Metal Clay RO SRL is not responsible and cannot be held responsible for damages resulting from the use in any way of the products purchased from, as well as from mistakes, errors or lack of accuracy of the published materials.

Metal Clay RO SRL cannot be held responsible for failure to honor an order due to force majeure.

The courier companies we work with locally are: DPD, Stack Curier, Cargus, Sameday

12e3807a80b1b83bed79c454f7c60dab sameday-courier-logo-full Stack Courier cargo_logo


Orders are delivered by fast courier. The cost of delivery by express courier varies depending on the weight of the order.

Shipping costs for orders for Bucharest and Ilfov, up to 2 kg is 16.28 lei. For the other cities it is 18 lei

For bulky products weighing more than 2 kg, the price will change automatically when added to the cart.

Orders with value over 1999 lei benefit from free transport.

International deliveries - EU


We deliver in all EU countries, by couriers:  DPD Classic and GLS Economy. Delivery time is between 5 and 8 working days, after payment.

The delivery price will be displayed automatically, after entering the country, on the page Order completion. The displayed price is automatically set for a package with a maximum weight of 2kg. If your package weighs more than 2kg, you will receive an email with the estimated cost of transport, for the extra kilograms.

For the delivery option Express, please contact us at sales

International deliveries - Outside the EU

For deliveries outside the European Area, please contact us atsales, to send you the price offer.


According to article 13 paragraph (3) and article 14 of OUG No. 34 / 2014 regarding the protection of consumers when concluding and executing the distance contracts:

The consumer has the right to unilaterally terminate the distance contract, within 14 working days, without penalties and without invoking any reason. The only costs that can be incurred by the consumer are the direct costs of returning the products.

You will return, within the term provided above, the product purchased in the original packaging, without showing any trace of damage or wear. The expenses of the expedition will be borne by you. The products must be returned in their original packaging. By opening the individual packages in which the ordered products were delivered means that you agree with these conditions of use and that the products are the ones ordered and they correspond to your requirements.

To return products, fill out the form here.

COMPLAINTS AND SESSIONS You can send your complaints regarding any problems related to delivery or about the ordered products to sales or by calling: +40745878743.


According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of these data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, and according to the EU General Data Protection Regulation ("GDPR"), which will regulate the processing of personal data, starting from May 25, 2018, Metal Clay Ro SRL has the obligation to manage in safe conditions and only for the specified purposes, the personal data that you provide us about yourself. To be able to order products from the website, You must create an account on our website (by filling in the New Account form) and provide the following personal data: name and surname, address, postal code, personal numerical code, phone number by filling in the forms posted on the website the when ordering products on the website www.artkimia. Com.

By providing the following personal data: e-mail, username, password, password confirmation, name and surname, address, postal code, personal numerical code, telephone, you, as the person concerned according to Law 677/ 2001, you declare that you give your express and unequivocal consent, respectively explicit, freely expressed and informed, for your personal data to enter the company's database Metal Clay RO SRL and to be processed and used in the future by  Metal Clay Ro SRL in strict compliance with the legal provisions regarding the protection of individuals regarding the processing of personal data and the free movement of such data and the EU General Data Protection Regulation ("GDPR"), which will regulate the processing of personal data from May 25, 2018.

All those who have provided the following personal data: e-mail, username, password, confirm password, first and last name, address, postal code, personal numerical code, telephone number, have the status of a data subject, in the sense of Law no. 677/2001. The purposes of collecting and processing your personal data (e-mail, username, password, confirm password, name and surname, address, postal code, personal numerical code, telephone) by Metal Clay RO SRL are:

  1. The transmission by e-mail of offers, promotions, advertising and marketing messages regarding the activity carried out by Metal Clay RO SRL, regarding the products that the company Metal Clay Ro SRL sells them, regarding the campaigns and contests organized by the company Metal Clay RO SRL, if you have checked the "Subscribe to the newsletter" box (if you have created an account on the website, without any other obligations or payments from the side Metal Clay Ro SRL against you;
  2. Making internal statistics, without other obligations or payments from the side Metal Clay RO SRL towards you;
  3. Organization of contests and advertising campaigns with prizes;
  4. Retail trade by mail (including electronic commerce), including sending ordered products to its customers, issuing and communicating invoices.
  5. Retail trade by correspondence (including electronic commerce), including order confirmation, shipping ordered products to its customers, issuing and communicating invoices, recording invoices and payments in accounting and clarifying any aspects related to the order, shipping and payment.

If you have created an account on the website www.artkimia. Com Metal Clay RO SRL will process the personal data provided by you by completing the New Account form (e-mail, username, password, password confirmation) during the existence of your account, and after the deletion of your account, Metal Clay RO SRL will transform your personal data (e-mail, username, password, password confirmation) into anonymous data and will process them for internal statistical purposes, for the duration of the company's existence.

Your data is intended for use by Metal Clay RO SRL for the purposes mentioned above and will not be disclosed to third parties, with the exception of the courier company that ensures the delivery of the products ordered by you, of any authorized representatives of Metal Clay RO SRL that will process personal data on behalf and on behalf of Metal Clay RO SRL in compliance with the provisions of law no. 677/2001 and the EU General Data Protection Regulation ("GDPR"), which will regulate the processing of personal data applicable from May 25, 2018.

By checking the box "Subscribe to the newsletter" in the form for creating the account on the website, the data subject agrees to receive offers, promotions, advertising and marketing messages by e-mail from Metal Clay Ro SRL regarding the activity carried out by Metal Clay RO SRL, regarding the products that Metal Clay RO SRL sells them, regarding the campaigns and contests organized by the company Metal Clay RO SRL. If the data subject does not wish to receive offers, promotions, advertising and marketing messages by e-mail from will not check the box, "Subscribe to the newsletter".

If the person subscribed to the newsletter, at a given moment, no longer wishes to receive offers, promotions, advertising and marketing messages regarding the activity carried out by Metal Clay RO SRL, regarding the products and courses on which Metal Clay RO SRL sells them, regarding the campaigns and contests organized by Metal Clay RO SRL, the subscriber will have to notify us through the unsubscribe option mentioned in the disclaimer at the end of the email received from Metal Clay RO SRL regarding the newsletter.

Metal Clay RO SRL guarantees the confidentiality of the personal data of all those who fill out the form mentioned above. According to Law no. 677/2001, you benefit from the following rights: the right to information (art. 12); the right of access to data (art. 13); the right to intervene on the data (art. 14); the right to opposition (art. 15); the right not to be subject to an individual decision (art. 17); the right to go to court (art. 18).

For any dispute arising between the Parties, an amicable settlement will be tried first. In the event that an amicable settlement cannot be reached, the competence rests with the courts of Bucharest, Romania.


The GDPR is a regulation issued by the institutions of the European Union (the European Parliament, the Council of the European Union and the European Commission) which intends to ensure confidentiality, as well as to consolidate and unify the protection of the personal data of all individuals within this union.

The consent, initially defined in Article 4, is addressed throughout the GDPR text. In general, the GDPR sets much higher standards of consent compared to the Data Protection Directive.

Consent under the GDPR must be explicit and documented at the same time. Organizations are required to submit information on processing "in a concise, transparent, intelligible and easily accessible form, using clear language" (Article 12). If data processing is based on consent, organizations will need explicit consent from individuals - and must be able to prove that individuals have given their consent (Article 7).

When organizations collect personal data, they are required to submit certain information in accordance with Article 13.

Rights of the data subject

Articles 12-23 present the individual rights covered by the GDPR. In general, the GDPR extends individual rights regarding personal data.

Right of access

Covered by Article 15, the right of access is the right of individuals to request information about how their data is used, as well as a copy of the data itself.

Right to rectification

According to Article 16, individuals have the right to contact an operator to correct inaccurate personal data.

The right to be forgotten

In accordance with Article 17, individuals may request that their data be deleted under specific circumstances. These circumstances include, but are not limited to:

  • When personal data are no longer required for the purposes for which they were collected or processed
  • When the data subject withdraws his consent
  • When the data was processed illegally

The right to restrict processing

In accordance with Article 18, natural persons have the right to limit the way their data are processed in certain circumstances.

The right to data portability

According to Article 20, persons have the right to receive their personal data for the purpose of their use elsewhere.

The right to opposition

Article 21 provides that persons have the right to object to the processing of data in certain circumstances "unless the controller demonstrates that he has legitimate and compelling reasons justifying the processing and that it prevails over the interests, rights and freedoms of the data subject exercise or defense of a right in court "

Data processing

The GDPR specifies a number of requirements regarding the processing of personal data. This section will analyze some of the data processing requirements and provide links to the relevant sections of the GDPR text.

Operators and processors (Operator authorized person)

An operator is the organization that determines how personal data will be used. A processor is the organization that processes personal data on behalf of and based on the operator's instructions. The specific responsibilities of each party are set out in Articles 24-43.

There are cases when an organization can be both a processor and an operator.

Data processing agreements

Article 28 stipulates that operators must have similar contracts with processors, a contract setting out the object and duration of the processing, the nature and purpose of the processing, the type of personal data and the categories of data subjects and the obligations and rights of the controller. These contracts must be "in writing, including in electronic form". The requirements for processing contracts can be found in the rest of Article 28.

Data protection

In accordance with Article 37, many organizations will be required to appoint a data protection officer. The specific responsibilities of a data protection officer are contained in article 39. In general, the data protection officer is responsible for complying with the GDPR.

This policy refers to cookies and web pages operated by SC Metal Clay Ro SRL

1. What are Cookies?
The cookie is a small file of letters and numbers that will be stored on your computer, mobile terminal, or other equipment of a user accessing the Internet. The cookie is installed through a web browser request from a browser (eg Internet Explorer, Chrome) and is completely "passive" (does not contain software, viruses or spyware and can not access the information on the user's hard drive) .

2. What are Cookies used for?
These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support efforts ARTKIMIA to offer comfortable services to users: eg: - online privacy preferences, the shopping cart or relevant advertising. They are also used in the preparation of aggregate anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user's personal identification.

3. What Cookies Do We Use?
We use two types of cookies: per session and fixed. The latter are temporary files that remain in the user's terminal until the end of the session or the closure of the application (web browser). The fixed files remain on the user's terminal for a period in the parameters of the cookie or until they are manually deleted by the user.

4. How are cookies used by this site?
A visit to this site may place cookies for purposes of:

  • Site performance cookies
  • Visitor analysis cookies
  • Cookies for geotargetting
  • Recording cookies
  • Cookies for advertising
  • Advertiser cookies

5. Does Personal Data Cookies Work?

The cookies themselves do not ask for personal information in order to be used and, in most cases, do not personally identify Internet users. Personal data collected through the use of cookies can only be collected to facilitate certain functionalities for the user. Such data is encrypted in a way that makes it impossible for unauthorized persons to access it.

6. Delete cookies
In general, an application used to access web pages allows you to save your Cookies to the terminal by default. These settings can be changed in such a way that the automatic administration of Cookies is blocked by the web browser or the user is informed whenever cookies are sent to his or her terminal. Detailed information about the possibilities and ways of managing cookies can be found in the application settings area (the web browser). Restricting the use of Cookies may affect certain features of the web page.

7. Why are Internet Cookies Important?
Cookies are the central focus of the efficient Internet, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some sites unusable.
Denying or disabling cookies does not mean you will not receive online advertising anymore - but that it will no longer be able to keep track of your preferences and interests highlighted by your browsing behavior.
Examples of important uses of cookies (which do not require authentication of a user through an account):

  • Content and services tailored to user preferences - product categories and services.
  • Offers tailored to users' interests - retaining passwords.
  • Retrieve Child Protection Filters for Content on the Internet (family mode options, safe search functions).
  • Limit ad serving frequency - limit the number of impressions of an ad for a particular user on a site.
  • Provide more relevant advertising for the user.
  • Measurement, optimization, and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (eg through search engines, directly from other websites etc.). Websites run these analyzes of their use to improve sites for the benefit of users.

8. Security and privacy issues

Cookies are NOT Viruses! They use plain text formats. They are not made up of pieces of code so they can not be executed or can auto-run. Consequently, they can not duplicate or replicate on other networks to run or replicate again. Because they can not perform these functions, they can not be considered viruses.
Cookies can still be used for negative purposes. Because it stores information about user preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently mark cookies to be deleted in anti-virus / anti-spyware removal / scanning procedures.

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, shelf life, and automatic deletion after the user has visited a particular site.
Other security issues related to cookies:
Since identity protection is very valuable and is the right of every internet user, it is advisable to know what issues can create cookies. In order to transmit constant information in both ways between the browser and the website, if an attacker or unauthorized person intervenes during the data transmission, the information contained in the cookie can be intercepted.
Although very rarely, this can happen if the browser connects to the server using an unencrypted network (eg an unsecured WiFi network).

Other cookie-based attacks involve bad cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to prevent browsers from sending information through insecure channels. Attackers then use the information for the purpose of unauthorized access to certain sites. It is very important to be careful in choosing the most appropriate method of protecting personal information.

Tips for safe and responsible cookie-based navigation.
Due to their flexibility and the fact that most of the most visited sites and the biggest ones use cookies, they are almost inevitable. Disabling cookies will not allow the user to access the most popular and used sites including Youtube, Gmail, Yahoo and others.
Here are a few tips that can help you navigate safely with cookies:

  • Customize your browser settings for cookies to reflect a comfortable level for your cookie security.
  • If you do not mind cookies and you are the only person using the computer, you can set long deadlines for storing your browsing history and personal access data.
  • If you share your computer access, you can consider the browser setting to delete your individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any business information when you close the browsing session.
  • Install and constantly update your antispyware applications.

Many of the applications for detection and prevention of spyware include the detection of attacks on sites. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software.
Make sure your browser is always up-to-date.
Many of the cookies attacks are exploited by exploiting the weaknesses of the old versions of browsers.

Cookies are everywhere and can not be avoided if you want to enjoy access to the best and largest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so you can browse with confidence on the internet.
Disabling and refusing to receive cookies can make some sites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get / see online advertising anymore.
It is possible to set up the browser so that these cookies are no longer supported or you can set the browser to accept cookies from a particular site. But for example, if you are not registered using cookies, you will not be able to leave comments.

All modern browsers offer the ability to change cookie settings. These settings are usually found in your browser's "options" or "preferences" menu.
To understand these settings, the following links may be useful, otherwise you can use the browser "help" option for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
For the settings of cookies generated by third parties, you can also consult the website:

9. Useful Links
If you want to find out more about cookies and what they are used for, we recommend the following links:
Microsoft Cookies Guide
All About Cookies

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