SUMMER PROGRAM SCHEDULE** Hello! During the period 17-22 July 2025 Showroom pickup is not available! The online store remains OPEN and orders placed during this time will be processed with slight delays. Thank you for your understanding! 

Frequent asked questions (FAQs)

We are ready to answer any questions you may have about our products. If you cannot find the answer you are looking for on this page, please do not hesitate to contact us.

What is the delivery time of the products?

The products are delivered to the courier the next day after placing the order (they can also be delivered on the same day if we receive the order by 14 p.m.) and the average delivery time for the products is 2-3 business days anywhere in Romania.

Yes, you can pick them up and pay (cash and card) from the showroom. Artkimia, Monday to Friday, between 8:00 and 16:00, but please contact us first.

Yes! According to current legislation, you have 14 days right of return. To return, you need to fill in the return form and accept the conditions.

Yes, we offer free delivery in Romania for orders over 500 RON (up to 10KG).

Orders placed on our website can be paid for by cash on delivery (to the courier), by card, online, through a payment processor or by bank transfer. In the case of payments with the framework, after placing the order you will be redirected to its website to make the payment.

Welcome to the new website artkimia.com

Please create a new account to benefit from all the functionalities. 

If you need information from your customer account or if the new site no longer has a functionality that the old one had that you needed, don't hesitate to contact us!